Terms & Conditions
Digital & Physical orders
You can pay into our Paypal account without a Paypal membership. See options on Paypal checkout page.
We don't want or need your Credit card or Bank information. Since most payments are handled by Paypal secure server their policy rule the payment. As soon as the transaction is confirmed by Paypal (and us) downloadable products will be available on your account.
When paying with Bitcoin it works pretty much the same as with Paypal. As soon as the payment is confirmed by Coingate.com downloadable products will be available on your account. This is of course an automated process.
Possible Reasons for delayed download access
- Paypal Pending Orders - Sometimes Paypal responds with a failure or other reason for keeping the payment on hold. In that case the product won't be forwarded until everything is clear. You'll be informed by email, either when the order is available on your Downloads Page, or if there is a problem stalling the payment procedure.
- Force Major - Don't blame Qubenzis Download Store if there are circumstances beyond our control, like electricity outages, server failure or other uncontrollable reasons preventing "business as usual". Here is the complete website Privacy & Disclaimer for more info;
Shipment and Personal addresses. What to fill in the forms?
- For digital items the Shipment Address is not important. Just fill in the form with anything, since the Form need to be completely filled in order for the system to accept the order.
- For physical orders the Shipment Address should be exactly to where you want the goods to be sent (f. ex. to a friend as a gift). This address can also be changed just before checkout.
- Personal address - should be the same as you use for your payments in general. This address is forwarded to Paypal, though this data can be changed, if you want, in the Paypal payment area before confirming the purchase.
- Your email need to be authentic.
For more info regarding our policy regarding personal data input please read Qubenzis Download Store's complete Privacy & Disclaimer
Download Limits of Purchased Digital Items
- Availability - All files that are bought will be available in the user control panel Account > Downloads
- Allowed Downloads - Purchased Digital files can be downloaded a limited amount of times (3). If there are reasons for more download attempts please contact Qubenzis Download Store and we'll see what can be done.
We don't return digital goods! The files are virus checked and should be uncorrupted. When the download period is over the deal is over. However, if you encounter specific problems or glitches in the website Store script please inform us by using the Contact Form and we'll attend to it asap.
If customer pays postal fees we are willing to replace the product with a new item or change it to another item of the same value. Please respect the time delay when sending goods internationally. The item must be returned within 30 days from receiving it.